Privacy Policy

Depending on how you interact with our website, we may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile phone number
• Information contained in a message, question, or inquiry
• Information about a menu item or product you are interested in
• Information you provide when requesting an availability notification
• Other information you voluntarily choose to provide

For example, if you contact us to ask when a particular menu item will become available and request an SMS notification, we may collect your phone number and the information necessary to respond to your request.

You are not required to provide personal information simply to browse our informational website.

When you visit our website, certain information may be collected automatically through standard web technologies and analytics tools. This may include:

• Internet Protocol (IP) address
• Browser type and version
• Device type and operating system
• Pages visited
• Date and time of visits
• Referring website or page
• General geographic information derived from technical information
• Information about how you interact with and navigate the website

This information is generally used to understand website traffic, maintain website functionality, improve our website, and understand how visitors interact with our content.

We use Google Analytics to help us understand how visitors use our website and to improve the website and its content. Google Analytics may use cookies and similar technologies to collect information about website interactions, including information relating to your browser, device, and activity on our website.

Google states that Google Analytics primarily uses first-party cookies and collects information such as device and browser information, IP address, and on-site activity for measurement and reporting.

We use Google Analytics for website measurement and analysis rather than to intentionally collect information such as your name, email address, or telephone number. We will not intentionally configure Google Analytics to send directly identifying personal information, such as your name, email address, or phone number, to Google Analytics.

Google may process information collected through Google Analytics in accordance with its own privacy policies and terms. For additional information about Google Analytics and its privacy practices, please review Google’s applicable privacy information.

Our website may use cookies and similar technologies. Cookies are small data files that may be stored on your device when you visit a website. We may use cookies and similar technologies to:

• Support website functionality
• Remember certain preferences
• Understand website traffic and usage
• Measure website performance
• Improve the website and visitor experience

Google Analytics may place or read cookies and identifiers for analytics purposes.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality or the way certain features operate.

We may use information we collect to:

• Respond to questions, inquiries, and requests
• Respond to requests concerning menu items or products
• Send an SMS notification when a requested menu item or product becomes available
• Communicate with you regarding your inquiry
• Maintain and improve our website
• Understand website traffic and visitor behavior
• Analyze website performance
• Detect, prevent, and address technical problems or misuse
• Maintain appropriate business and communication records
• Comply with applicable legal obligations

We do not require personal information simply to browse the website.

If you voluntarily provide your mobile telephone number and specifically request to be notified when a menu item or product you have asked about becomes available, Medan Kitchen may use your telephone number to send the requested SMS notification. These messages are intended to fulfill your specific request.

You may stop the notification at any time by replying STOP to the message. You may also ask us to stop by contacting us at info@medankitchen.com or (626) 693-6231.

At this time, our SMS notification feature is intended for customer-requested availability notifications rather than a general promotional SMS subscription program. If Medan Kitchen introduces a separate promotional or marketing SMS program in the future, we will provide the appropriate disclosures and update this Privacy Policy as necessary.

If you voluntarily provide your email address when contacting Medan Kitchen, we may use it to respond to your inquiry or otherwise communicate with you regarding your request.

If we introduce a separate email newsletter or promotional email program, we will provide appropriate information and, where required, an opportunity to opt out of those communications.

We may disclose information to service providers and technology partners that help us operate our website and communicate with customers. These providers may include categories such as:

• Website hosting providers
• Website maintenance and technology providers
• Analytics providers, including Google Analytics
• Email service providers
• SMS or telecommunications service providers
• Other vendors that provide services necessary to operate or maintain our website and business communications

We may also disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Protect the rights, property, or safety of Medan Kitchen, our customers, visitors, or others
• Detect or prevent fraud, security issues, or misuse
• Protect the security and integrity of our website and systems

These providers may use information only as necessary to provide services to Medan Kitchen. They are not permitted to use it for their own marketing or promotional purposes.

We do not share, sell, or provide your mobile phone number or SMS consent data to third parties or affiliates for marketing or promotional purposes. Mobile information collected for SMS availability notifications is used only to send the notification you asked for. It is never shared with, sold to, or rented to third parties, affiliates, or lead generators for marketing or promotional purposes.

We do not sell your personal information.

Some pages display content hosted by third parties: a Google Maps map of our location on the home page, and video hosted by YouTube on our video page.

The map loads with the page. It appears as soon as you open the home page, without any action on your part, and your browser must contact Google directly in order to display it.

Video does not load until you start it. Until you hover over a video or press play, what you see is a still image served from our own website and no request has gone to YouTube. Video is then loaded through YouTube’s privacy-enhanced domain, youtube-nocookie.com, which limits the cookies YouTube sets before playback begins.

When embedded content loads, whether automatically or because you started it, the provider may receive your IP address, information about your browser and device, and the address of the page you are viewing, and may set or read cookies on your device. This happens whether or not you have an account with that provider.

Some items on our video page are not embedded at all. Posts on TikTok and Instagram are shown as a still image or a card and open on those platforms in a new tab. Following one is an ordinary outbound link, the same as any other link away from our website.

Embedded content and linked platforms are governed by the privacy policy of the provider hosting them, not by this policy. Medan Kitchen does not receive the information those providers collect in this way, and does not control what they do with it. You can limit this using browser settings or extensions that block third-party content, though doing so may prevent the map or the video from displaying.

Our website may link to or interact with third-party services, including social media platforms, mapping services, review platforms, analytics services, communication services, and other external websites.

When you interact with a third-party service, that third party may collect information according to its own privacy policy and terms. Medan Kitchen does not control the privacy practices of third-party services and encourages you to review their applicable privacy policies.

Some third-party content is embedded directly in our pages. See “Embedded Content” above for what loads automatically and what waits for you.

We retain information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing requested notifications, maintaining appropriate business records, resolving issues, protecting our legitimate business interests, and complying with legal obligations.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through the website.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can review and address the situation appropriately.

Medan Kitchen is located in California and may be subject to California privacy laws that apply to its website and business activities.

California’s Online Privacy Protection Act (CalOPPA) generally requires covered commercial websites and online services that collect personally identifiable information from California consumers to conspicuously post a privacy policy describing specified privacy practices.

The California Consumer Privacy Act (CCPA) applies to businesses that meet the law’s applicable requirements and thresholds. The rights and obligations under the CCPA therefore depend on whether the law applies to a particular business. Nothing in this Privacy Policy is intended to represent that Medan Kitchen is subject to every provision of the CCPA.

If applicable California law provides you with specific privacy rights, you may contact us using the information provided below to ask questions or submit an applicable privacy request.

Some web browsers include a “Do Not Track” feature that allows you to indicate a preference regarding online tracking.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals. Third-party services, including analytics providers, may independently have their own mechanisms for responding to browser privacy preferences.

Depending on how you interact with our website, you may have choices regarding your personal information. You may:

• Choose not to provide personal information when it is not necessary
• Contact us regarding personal information you have voluntarily provided
• Request that we stop sending a requested SMS availability notification
• Manage cookies through your browser settings
• Contact us with questions about our privacy practices

If you submit a privacy-related request, we may need to verify your identity before taking certain actions, where appropriate and permitted by law.

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, services, or applicable legal requirements.

When we make changes, we will post the updated Privacy Policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

If you have questions about this Privacy Policy or our privacy practices, please contact: